Returns & Refunds Policy
Returns & Refunds Policy
At Premium Container Solutions, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
- You may return eligible items within 30 days of purchase for a full refund or exchange.
- Proof of purchase (receipt or order confirmation) is required.
How to Initiate a Return:
- Contact our Customer Support team at info@premiumcontainersolutions.com to request a return authorization.
- Package the items securely, including proof of purchase.
- Ship the container to the address provided by our support team.
Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 7-10 business days.
- Shipping costs are non-refundable, and return shipping fees are the responsibility of the customer unless the return is due to an error on our part.
Exchanges
- If you received a defective or incorrect container, please contact us immediately. We will provide instructions for an exchange or replacement at no additional cost.
Damaged or Incorrect Items
- If you receive a damaged or incorrect container, contact our support team within 48 hours of delivery with photos and a description of the issue.
Contact Us For any questions regarding returns and refunds, please reach out to our Customer Support team at info@premiumcontainersolutions.com.
We value your trust and strive to make your shopping experience with Premium Container Solutions exceptional.